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Life insurance 101
How much life insurance do I need?
Term life insurance
Whole life insurance for seniors
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Wills & estate plans 101
Free will with life insurance
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Ethos Logo
Life insurance
Life insurance
101
A handy guide to life insurance.
How much life insurance do I
need?
Whole life insurance for
seniors
Term life
insurance
No medical exam life
insurance
Free wills & estate plans
Wills & estate plans
101
Why everybody needs a plan.
Free will with life
insurance
Why Ethos
Why
Ethos
Fast, easy life insurance you can trust.
How Ethos
works
Ethos for
good
Customer
reviews
Agents
Ethos for
agents
Grow your business with Ethos.
Join as an
agent
Log in as an
agent
FAQs
FAQs
Everything you need to know to make a plan.
Complete guide to life
insurance
Contact
us
Coverage
calculator
Blog
Want to know your real rate?
Check my price
Help Center
>
Policy
Policy
Do I get a refund if I cancel my
policy?
Yes, if you cancel during the first 30 days of your policy being activated.
How do I manage my
beneficiaries?
Send us an email to accounts@getethos.com, and we’ll help you update your beneficiaries.
How do I make a premium payment and update my billing
information?
Login to your account at ethoslife.com/login to pay and manage your billing information.
How do I update my contact
information?
You can send any changes to your contact information to accounts@ethoslife.com.
How do I view, make changes, or cancel my TruStage
policy?
To access your policy, please log in to your TruStage account or contact TruStage Customer Care.
How long will it take for a claim to be
paid?
This can vary for many reasons as the claim is reviewed. You can help by keeping updated records for your beneficiary to...
How do I cancel my
policy?
You can cancel your policy by calling or emailing us, and requesting a surrender form for you to sign electronically.
What happens if I miss a
payment?
If you miss a payment, you’ll have a 31-day grace period. After that, your policy will lapse.
What happens when my coverage term
ends?
When your term ends, you can renew your policy until you reach the age of 95 without applying again.
How do I file a
claim?
The beneficiary must contact the insurance company to file a claim to receive the payout of their death benefit.
Will my premium ever change over
time?
Nope! All term policies we offer have level premiums, meaning your price will never change during your term.
How do I access my policy
details?
Your details can be accessed after your policy is activated through your Ethos portal online at app.ethoslife.com/login.
Do I get a refund if I cancel my
policy?
Yes, if you cancel during the first 30 days of your policy being activated.
How do I manage my
beneficiaries?
Send us an email to accounts@getethos.com, and we’ll help you update your beneficiaries.
How do I make a premium payment and update my billing
information?
Login to your account at ethoslife.com/login to pay and manage your billing information.
How do I update my contact
information?
You can send any changes to your contact information to accounts@ethoslife.com.
How do I view, make changes, or cancel my TruStage
policy?
To access your policy, please log in to your TruStage account or contact TruStage Customer Care.
How long will it take for a claim to be
paid?
This can vary for many reasons as the claim is reviewed. You can help by keeping updated records for your beneficiary to...
How do I cancel my
policy?
You can cancel your policy by calling or emailing us, and requesting a surrender form for you to sign electronically.
What happens if I miss a
payment?
If you miss a payment, you’ll have a 31-day grace period. After that, your policy will lapse.
What happens when my coverage term
ends?
When your term ends, you can renew your policy until you reach the age of 95 without applying again.
How do I file a
claim?
The beneficiary must contact the insurance company to file a claim to receive the payout of their death benefit.
Will my premium ever change over
time?
Nope! All term policies we offer have level premiums, meaning your price will never change during your term.
How do I access my policy
details?
Your details can be accessed after your policy is activated through your Ethos portal online at app.ethoslife.com/login.
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