The listed beneficiary must be the one to complete all claim requirements in order to receive the benefit amount, however the initial notification of the claim does not have to come from the beneficiary.
A claim may not be paid out if underwriting find that parts of the application were not answered truthfully or if the claim is the result of suicide in the first two years of the policy being in force.
After the claim is submitted the underwriting team goes to work processing the claim, and may reach out to beneficiaries for various documents.
In the event of the insured's death, you can contact our team at 415-915-0665 to report the claim.
We require that the beneficiary of the insured complete all claim requirements. Information needed during the claims process includes:
- Relationship to the insured
- Personal information about the insured and beneficairy, including social security number, and the insured's date of death
- Policy number
- Death certificate for the insured