Please note:
- Ethos offers only 25 and 30-year term lengths of this product for Preferred Non-Smoker and Standard Non-Smoker only.
- All sales must originate on the Ethos agent portal to earn commissions.
- To initiate contracting, follow all prompts in the quoter.
- For assistance with the John Hancock eApp, licensing, and post-sale servicing, please call John Hancock at 1-866-595-7361.
Where to go for …
John Hancock’s ROP rider is a link out experience; Ethos owns the quoting experience and John Hancock owns the rest. This means Ethos only has partial visibility.
For questions about...
Product features
Learn more from our resources below
Contracting
See instructions for their scenario as prompted in the Quoter
John Hancock eApp
Call JH: 1-866-595-7361 (option 4)
John Hancock licensing
Call JH: 1-866-595-7361 (option 2)
Post-sale servicing
Call JH: 1-866-595-7361
Commissions
Go to the Earnings tab
JH client support
1-888-333-2659
Policy Info/Docs
www.JohnHancock.com
Vitality
www.JHVitality.com
Servicing
Clients can call John Hancock directly or log into JH client portal. ROP will not be on Ethos member portal.
For you
Underwriting Guide
Knockout conditions, risk class criteria, Rx exclusions and build charts.
For your clients
Case Study
See how savings add up with the ROP rider, premium cash back & healthy living rewards.
Vitality Points Guide
Definitive guide to earning Vitality points toward Silver, Gold and Platinum rewards.
For new policyowners
New Policyowner 1-pager
Handy agent and carrier contact information for new policyowners.
Getting Started with Vitality
Client instructions for activating their account and downloading the app.