Protecting your family starts with protecting your data
Ethos cares about families and we consider safeguarding the security and privacy of customer data an integral part of our mission. We value the trust you place in us, and take the following steps to protect your personal information:
Our promise with your data
We don’t sell your data or personal information. Period.
How we protect you
Safeguarding your information starts before you share it with us. Ethos has built a robust security program to prevent, detect, and respond to security threats. Here are some of its elements:
Ethos leverages industry leading encryption technologies to protect your data, both in transit and at rest. We leverage TLS V1.2 over our websites, an encryption protocol intended to keep data secure when being transferred over a network. Ethos’ website is rated A by Qualys’ SSL Labs, a leading assessor of website encryption capabilities.
Multi-factor authentication
Multi-factor authentication (MFA) provides an additional layer of security beyond your username and password. Ethos has implemented and requires MFA for accessing all systems storing customer data.
Ethos engages with 3rd parties to validate its security program. These audits evaluate the effectiveness of cybersecurity controls across the organization to ensure we’re getting it right, consistent with the best industry standards.
How to protect yourself against fraud
You can effectively protect yourself against fraud by knowing some telltale signs of fraudulent attempts to obtain your information. Here’s how to spot two common methods of fraud:
Fraudulent emails
Phishing and spoof emails aim to obtain your secure information, passwords, or account information. These emails use deception, such as impersonating/forging the email address of the senders. Oftentimes, there will be a request of some sort, such as following a link or replying with some information.
Suspicious websites
It is relatively common for fraudsters to try to impersonate real websites. Ethos sites always use SSL (i.e., rather than The security icon (padlock) in your browser indicates the authenticity of a site.
What should I do if I think I’ve encountered a fraudulent email or suspicious site?

If you come across sites impersonating or receive a suspicious email originating or pretending to originate from Ethos, please forward it to We will review the message to determine if it’s malicious and take the necessary actions, as needed. Taking the time to report such matters will not only protect you, but the overall Ethos community.

Want to learn more?

Whether you’re concerned about online and mobile security, our policies and practices, fraud, identity theft, or ways you can protect yourself, we’re always happy to answer your questions. Please reach out to us at

We take privacy seriously. By using our site you agree to our privacy policy.
Ethos Public Vulnerability Disclosure Policy: The information in this section is intended for security researchers interested in reporting security vulnerabilities to the Ethos Information Security team. Ethos strongly believes that collaboration with the security community is key to maintaining secure environments for our customers and staff. As such, if you believe you've discovered a security vulnerability on an Ethos information asset/application, we strongly encourage you to inform us as quickly as possible. We ask that such vulnerability reports be kept private while we are working to analyze and resolve the underlying issues before any necessary disclosures are made. In return, we will work to review reports we receive and respond in a timely manner. Ethos will not seek law enforcement remedies against you for identifying security issues, so long as you abide by applicable law and Ethos policies regarding reports, including: taking no actions which would compromise the safety or privacy of our customers or company data and/or destroy any sensitive data you might have gathered from Ethos as part of your research once the issues you identified are resolved or at any time upon request from Ethos. Thanks for your help!