How Do I Get Paid?
With Ethos, you'll be paid weekly on time, every time.
For independent agents only
- Complete the DocuSign agreement, which contains your compensation grid.
- In Settings, enter your National Producer Number (NPN). If you do not know your NPN, you can look it up at https://nipr.com/help/look-up-your-npn.
For downlines only
Downline compensation is determined by your upline. Direct payments, if applicable, are generated in Routable and paid as described below ('When to expect payment'). For other payment arrangements, please see your upline.
After your first policy activation
- Look for an email from Routable on behalf of Ethos.
- Follow the email link to enter your tax information and payment instructions.
- Contact chat@routable.com with any questions.
When to expect payment
- Compensation is paid on Thursdays.
- Payment happens the week after your client’s premium payment is processed.
- Example: if you activate a policy on a Friday, payment will be processed the following week and paid on Thursday the week after that.
- Weekend policy activations are counted in the week ahead.
- Note: Although activations are paid out on Thursdays, the day funds become available in your account is determined by your bank.
- Future-dated policies are activated only after the first payment is made, not when policies are submitted.
- Bonuses and agent referrals are paid monthly, starting in the month following earning action.
- Note: It is required to have an active state license at the time of policy submission to receive compensation.
For more information
TruStage® policies
For policies offered by TruStage® Insurance, if a client is inputting their ACH method for the first time, it can take 10–12 days from the activated date for TruStage to process the payment.
Please see our TruStage FAQ for more information, or contact our TruStage Concierge at tsconcierge@ethoslife.com with specific questions.
- Please see our FAQs (go to ‘Compensation policy’) for most common payment questions.
- Account statements can be downloaded under the Earnings tab in the agent portal.
- Please use our Payments Inquiry Form for questions about missing or inaccurate payments.
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